Momentum Base

Insights

Practical thinking on AI and small business. We share what we are learning about using AI to win customers and get the best from a small team. Honest, and free of the jargon. No hype, just what tends to actually work. New pieces land here and on our LinkedIn.

Why we trust the machine
that sounds like us.

On politeness to AI, an unresolved "it / you", and why the warmth of these tools is a design choice rather than an accident. The first in a short series on where the person sits in the process.

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Faster to the questions,
not the answers.

An unusable spreadsheet, thousands of lines, sorted in minutes. But the value came after, when the people who understood the organisation picked up where the tool left off. On where AI stops and human judgement begins.

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